Enjoy our easy return policy and buy with confidence

Not sure about your instrument? No problem—we’re here to help! If you are not 100% satisfied with your new instrument, you can return the eligible goods within 30 days from the day you’ve received your package.

  • Items must be returned within 30 days from delivery date
  • All our products except instruments from Azerbaijan are eligible for return.
  • Keep the original package and use it for return. All products must be returned in the original package and in the same condition you’ve received them.
  • Once we will receive the package, we will issue a refund in the original form of payment. Please mind that the shipping costs back to our shop are not refundable. 

Still have questions? Contact us and we will be happy to help.