Easy Return Policy

Enjoy our easy return policy and buy with confidence

Not sure about your instrument?

No problem—we’re here to help! If you are not 100% satisfied with your new instrument, you can return the eligible goods in mail within 14 days from the day you’ve received our package.

  • Items must be returned within 14 days from delivery date
  • All our products except instruments from Azerbaijan are eligible for return.
  • Keep the original package and use it for return. All products must be returned in the original package and in the same condition you’ve received them.
  • Once we will receive the package, we will refund your money in the original form of payment. Please mind that shipping costs are not refundable. 

Still have questions? Contact us and we will be happy to help.