Enjoy our easy return policy and buy with confidence
Not sure about your instrument? No problem, we’re here to help! If you are not 100% satisfied with your new instrument, you can return the eligible goods within 14 days from the day you received your package.
Items must be returned within 14 days from the delivery date.
Customers are responsible for the return shipping costs, unless the item is damaged or different from what was described.
Express shipping costs are not refundable under any circumstances.
Kindly keep the original package and use it for the return. All products must be returned in their original packaging.
Once the item is returned and checked, you can exchange it or receive a refund.