Easy Return Policy

Enjoy our easy return policy and buy with confidence

Not sure about your instrument? No problem, we’re here to help! If you are not 100% satisfied with your new instrument, you can return the eligible goods within 14 days from the day you received your package.

  • Items must be returned within 14 days from the delivery date.
  • Customers are responsible for the return shipping costs, unless the item is damaged or different from what was described.
  • Express shipping costs are not refundable under any circumstances.
  • Kindly keep the original package and use it for the return. All products must be returned in their original packaging.
  • Once the item is returned and checked, you can exchange it or receive a refund.
Start A Return

Still have questions? Contact us and we’ll be happy to help.